Privacy Policy

1. Introduction

Imperial Auto LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website imperialautoparts.cc, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a quote for selling your vehicle
• Contact us through our contact form
• Subscribe to SMS notifications
• Communicate with us via phone or email

This information may include:

• Full name (first and last name)
• Email address
• Phone number
• Mailing address and ZIP code
• Vehicle information (VIN, make, model, year, condition, mileage)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of access

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: Process vehicle purchase inquiries and provide quotes
• Communication: Respond to your inquiries and communicate about our services
• SMS notifications: Send you text messages about your inquiry, offers, and promotional content (only with your explicit consent)
• Transaction processing: Complete vehicle purchases and maintain transaction records
• Customer service: Provide customer support and resolve issues
• Business operations: Improve our services, website functionality, and user experience
• Legal compliance: Comply with applicable laws, regulations, and legal processes
• Fraud prevention: Detect, prevent, and address fraud and security issues

4. SMS Communication

If you opt-in to receive SMS messages from us, we will send you text messages related to your vehicle inquiry, quotes, appointment reminders, and promotional offers. By opting in, you consent to receive automated marketing text messages at the phone number you provided.

You can opt-out at any time by:

• Replying "STOP" to any SMS message
• Contacting us at [email protected]
• Calling us at +1 (609) 960-4207

Message and data rates may apply. Message frequency varies. For more information, please see our SMS Terms & Conditions.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• SMS messaging services (RingCentral)
• Email service providers
• Payment processors
• Website hosting and maintenance

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Law enforcement investigations
• Protection of our rights, property, or safety

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of SMS communications at any time
• Objection: Object to the processing of your information in certain circumstances
• Portability: Request transfer of your information to another service

To exercise any of these rights, please contact us at [email protected]or call +1 (609) 960-4207.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: